Best practice

Tip of the Month

Here you will find our monthly tips to improve your OTRS, i-doit, SNAG-View and NeDi configuration. If you need support in setting up your systems or need special adaptations, then simply contact us at +49 441 390 10 10 40 or send us an e-mail, we will be happy to advise you.

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Monitor HPE Nimble Storage

2023-02-27 11:57

In the current tip of the month, we describe how you can monitor HPE Nimble Storage using SNAG-View.

You can currently monitor the following parameters:

Array
Hardware
Volumes

Installation:

The plugin nimble.pl must be copied to libexec-customer

Necessary Perl modules:

perl-Types-Serialiser
perl-JSON-XS
perl-common-sense

As an API user, a "read" user must be set up in the HPE storage.

Checkcommand:

$USER2$/nimble.pl --mode $ARG1$ --hostname $HOSTADDRESS$ --port 5392 --api-username {nimbel_user} --api-password '{nimbel_pass}' --insecure

By A. Costa, (comments: 0)

28 Nov

Edit LDAP-Filter-String in i-doit manually

If you do not wish to include all Active Directory users in i-doit, you can restrict said users via filters. Previously, the configuration of the LDAP filter could only be achieved by using the Filter Builder.

Starting from i-doit Version 31, the filter string can be edited directly.

(comments: 0)

02 May

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.